Rajeev “Raj” Singh has a track record of spotting emerging trends in the tech industry. He was an early supporter of software-as-a-service through his work with Concur and virtual care with Accolade. Now, as the CEO of Smartsheet, he is looking to redefine enterprise software in the AI era.
According to Singh, his decision to join Smartsheet was influenced by the ongoing transformation in the industry. He believes that the company has the potential to make a significant impact in the evolving landscape of enterprise software.
During his keynote address at the Smartsheet Engage conference, Singh highlighted the need for Smartsheet to break free from its traditional image and embrace new opportunities in the market. He emphasized the company’s potential to challenge established players in the industry.
Smartsheet, a key player in the tech scene with a substantial customer base and significant annual revenue, recently underwent a transition to private ownership. Singh’s appointment as CEO marks a new chapter for the company as it looks to innovate and stay ahead in a competitive market.
At the conference, Smartsheet unveiled its “Intelligent Work Management” platform, which incorporates AI technology to enhance project management and task automation. The platform introduces new features such as Smart Assist and Smart Flows to streamline workflow processes.
Singh outlined the company’s vision for AI integration, describing it as a tool to drive tangible business outcomes such as productivity, revenue generation, and cost reduction. He emphasized the importance of leveraging AI to deliver value to customers.
Under new ownership, Smartsheet has gained the flexibility to accelerate its growth and innovation initiatives. Singh expressed confidence in the company’s ability to compete against AI-driven startups by leveraging its existing customer base and data insights.
As the tech industry continues to evolve, Singh believes that incumbents have an advantage in terms of customer relationships and data access. He emphasized the importance of staying ahead of the curve and adapting to changing market dynamics to remain competitive.
