The future of autonomous software is rapidly approaching, as discussed at Transform 2025 by industry leaders Ashan Willy of New Relic and Sam Witteveen of Red Dragon AI. They highlighted the importance of instrumenting agentic systems for measurable ROI and mapping out the infrastructure roadmap to maximize the potential of agentic AI.
New Relic offers observability solutions by capturing and correlating real-time application, log, and infrastructure telemetry for its customers. Observability goes beyond traditional monitoring by providing teams with the context and insights needed to troubleshoot and optimize complex systems, particularly in the era of generative and agentic AI. The use of AI monitoring tools has seen a significant increase, reflecting the growing adoption of AI technologies across various industries.
The evolution of observability in an agentic world poses unique challenges and opportunities for organizations. With the rise of AI and agentic AI, observability is shifting back to applications, where agents and micro-agents are running and generating AI-written code. A single platform for observability leverages agentic AI to automate workflows and integrate seamlessly with various tools and ecosystems. This allows developers to detect and resolve issues in real-time, enhancing efficiency and productivity in code deployment processes. The future of agentic AI lies in the critical role observability plays in ensuring the functionality and performance of AI-powered systems. Organizations must adapt to this changing landscape by embracing observability as a key component of their infrastructure strategy.
