Capillary Technologies acquires Kognitiv to enhance loyalty management solutions
- Capillary Technologies, an AI-powered loyalty management company based in Bengaluru, India, has acquired Kognitiv, a Toronto-based company that offers intelligent omnichannel loyalty solutions. This strategic move marks Capillary’s fourth investment in the loyalty space since 2021, strengthening its global presence and position in the North American market.
- The financial details of the acquisition were not disclosed. By integrating Kognitiv’s innovative solutions, Capillary aims to improve its data-driven personalization capabilities across the customer lifecycle. This will enable global brands to enhance marketing effectiveness and consumer engagement, ultimately winning customer loyalty.
- Kognitiv, led by CEO Tim Sullivan, serves a diverse client base in over 20 countries, including well-known enterprise brands like Petsmart, Hallmark, and Leading Hotels of the World. Following the acquisition, Capillary Technologies, under the leadership of Co-founder and CEO Aneesh Reddy, will continue to advance its AI-powered loyalty software to deliver superior customer experiences and measurable business outcomes for brands worldwide.
