Improving Incident Response Strategies
When assessing organizations’ incident response plans, Borkar often prompts them to revisit their printed plans. This simple question serves as a reminder for organizations to review and enhance their strategies for handling incidents.
There are two key areas that organizations should prioritize when strengthening their incident response capabilities:
Defining Roles and Responsibilities
It is crucial for IT teams and stakeholders to have a clear understanding of their roles and responsibilities in different incident scenarios. Team members need to be aware of their designated roles and know who to contact in case of an incident.
Regular Practice
Practicing the incident response plan is essential, as highlighted by Borkar. While no incident unfolds exactly as rehearsed, being prepared for the unexpected deviations can significantly improve response efficiency.
Having a well-prepared incident response plan can shorten recovery time to a matter of days, preventing prolonged disruptions in business operations and innovation stagnation, as emphasized by Borkar.
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Despite the importance of preparedness, a startling statistic revealed by Rapp indicates that only 26% of organizations have rehearsed their incident response plans. Neglecting to practice the plan is akin to having a gym membership but never utilizing it.
Ensuring Post-Incident Security
One common mistake made by companies during incident response is assuming safety once the immediate threat is neutralized.
Simeon warns against complacency, urging organizations to consider the possibility of threat actors leaving behind persistence mechanisms even after the visible threat is contained. Threat intelligence teams can provide valuable insights into potential lingering threats based on past tactics employed by threat actors.
Adopting a proactive approach, Borkar advises IT teams to treat every incident as a long-term battle. Collaborating with cybersecurity experts can offer additional support in ensuring business continuity while mitigating threats effectively.
The Current Cyberthreat Landscape
While dwell time, the duration between a cybercriminal gaining network access and initiating ransom encryption, is decreasing, threat actors may still remain undetected within the network. DeGrippo emphasizes the need for organizations to assume threat actors’ presence and take proactive measures to enhance cybersecurity defenses.