Smart Communications Acquires Joisto, Expanding Enterprise Customer Communications Platform

Smart Communications, a leading provider of cloud-based enterprise customer communication solutions based in London, UK, has recently completed the acquisition of Joisto, a cloud data archive company located in Helsinki, Finland.
The financial details of the transaction have not been disclosed.
Following the acquisition, Smart Communications is set to enhance its platform by collaborating with various vendors globally to facilitate ongoing customer interactions.
Under the leadership of CEO Tommi Hänninen, Joisto specializes in offering a cloud-based archive solution that seamlessly integrates with a wide range of core systems within corporate environments through a robust set of APIs. This capability allows clients to securely store, manage, and retrieve documents from various sources.
Smart Communications, led by CEO Leigh Segall, delivers a comprehensive platform that empowers organizations to deliver personalized, consistent, and compliant communications across multiple channels and touchpoints. The company’s Conversation Cloud comprises SmartCOMM for large-scale customer communications, SmartIQ for digital form transformation, and SmartDX for trade document management.
Currently, more than 650 enterprise entities worldwide rely on Smart Communications for their communication needs.
FinSMEs
24/04/2025