Summary:
1. McKinsey suggests that agentic AI may be the solution to the generative AI paradox, where companies are struggling to derive value from AI technologies.
2. Orchestration of AI agents is seen as a key factor in unlocking the potential of AI, with BMC’s Control-M platform leading the way in automation and connectivity across systems.
3. The future of AI lies in the ‘agent economy’, where orchestration plays a crucial role in driving business outcomes and bridging operational and governance challenges.
Article:
The concept of agentic AI is gaining traction as companies seek to overcome the challenges associated with generative AI technologies. According to McKinsey, the majority of companies are utilizing generative AI, but only a few are reaping tangible benefits from it. In response to this dilemma, the idea of orchestration has emerged as a potential solution. Experts believe that orchestrating AI agents could be the key to unlocking the true value of AI technologies.
One company at the forefront of AI orchestration is BMC, with its Control-M platform leading the way in automating business workflows across various platforms and applications. Recently recognized as a leader in Gartner’s Magic Quadrant for service orchestration and automation platforms, BMC sees Control-M as the ‘orchestrator of orchestrators’, connecting multiple tools together to enhance efficiency and productivity.
Director of solutions marketing at BMC, Basil Faruqui, envisions a future where orchestration will play a pivotal role in connecting AI agents across systems. Companies like Salesforce are already exploring the potential of AI agents through platforms like Agentforce, which enables scalability and control in AI operations. Faruqui believes that the future of AI lies in automating functions using agentic AI, with orchestration acting as a bridge between different systems.
Despite the transformative potential of AI technologies, operational and governance challenges remain significant barriers for many organizations. Orchestration, however, can help bridge this gap by streamlining processes and enhancing coordination between AI agents. The growing investment and sponsorship in AI initiatives indicate a promising future for the ‘agent economy’, where orchestration is seen as the key to driving business outcomes and achieving success in the AI landscape.
As companies navigate the rapidly evolving AI landscape, the importance of orchestration in maximizing the potential of AI technologies cannot be overstated. BMC is committed to leading the way in the ‘agent economy’ by providing innovative solutions like Control-M that enable organizations to harness the power of agentic AI. With a bold vision for the future, BMC is poised to help businesses thrive in the era of intelligent automation.