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Silicon Flash > Blog > Design > Building Resilient Foundations: Empowering Critical Infrastructure Talent
Design

Building Resilient Foundations: Empowering Critical Infrastructure Talent

Published June 30, 2025 By Juwan Chacko
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Building Resilient Foundations: Empowering Critical Infrastructure Talent
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Vertiv has recently unveiled its brand new Vertiv Academy training center in Frankfurt, Germany. Situated in a prime location within one of Europe’s most interconnected cities, this state-of-the-art facility is set to revolutionize technical training, service innovation, and customer engagement across Germany, Austria, and Switzerland (the DACH region). The focus is on cultivating a new generation of engineers equipped to thrive in an era increasingly shaped by AI and automation. The grand opening of the Academy brought together prominent figures from the industry, government officials, and Vertiv executives to commemorate a new chapter in digital infrastructure and service excellence.

The advanced training center boasts specialized zones equipped with cutting-edge critical infrastructure systems, offering hands-on experience with thermal management, uninterruptible power supply (UPS), and switchgear technologies. It provides a practical learning environment where Vertiv customer engineers can engage in scenario-based exercises and fault simulations that replicate real-world situations, leading to faster response times and minimized service risks. With over 100 certification and educational courses available, Vertiv aims to enhance capabilities in servicing and maintaining power, cooling, and other vital digital infrastructure systems.

“The establishment of our Frankfurt Academy marks a significant milestone in our regional strategy, reaffirming Vertiv’s dedication to providing top-tier service and customer support,” stated Karsten Winther, the president for Europe, the Middle East, and Africa (EMEA). “By strategically locating this facility, we are better positioned to cater to the European market by facilitating quicker knowledge transfer and elevating service delivery for next-generation infrastructure. These initiatives underscore our commitment to nurturing talent, advancing workforce development, and promoting engineering and service excellence in the region.”

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Phil Cullerton, the vice president of Services EMEA at Vertiv, added, “In the age of AI, services have become more crucial than ever. This Academy signifies a strategic investment in individuals – our teams, partners, and customers. At the core of every exceptional service experience lies a well-trained individual. By fostering talent and cultivating expertise, we are forging a more robust, resilient service ecosystem for the AI-driven world.”

Founded in 2007, Vertiv Academy operates 15 training locations across EMEA, with two main hubs in Italy specializing in power systems and thermal management. Together with a global network of 30 learning centers and academies, these facilities offer immersive, hands-on training to Vertiv engineers, channel partners, and aspiring professionals. Participants gain firsthand experience in field service and solution deployment, covering the latest advancements in power systems, thermal management, and AI-ready solutions.

The Vertiv Academy delivers specialized courses led by certified technical trainers, following a standardized curriculum developed by Vertiv’s Global Learning Centre of Excellence. The program integrates online pre-learning, interactive classroom instruction, and structured field training tailored to local and regional requirements. Furthermore, the Academy supports Vertiv’s broader talent development initiatives, contributing to the creation of a skilled workforce prepared to tackle the challenges of the digital economy and the AI factory of tomorrow.

Engineers, industry professionals, and business leaders are encouraged to explore the Vertiv Academy to witness firsthand how Vertiv is shaping the future of digital infrastructure.

TAGGED: Building, critical, Empowering, Foundations, infrastructure, Resilient, talent
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