Citizen’s verified partner program in cities like New York is linked to Axon’s Fusus platform, a real-time crime center acquired last year. This collaboration with Ring allows law enforcement to request access to video footage from security cameras in specific areas at designated times. Simultaneously, an integration with Citizen enables the app to send alerts and incorporate public videos from users. While users can opt out of direct video sharing, all posted videos remain accessible to the public.
The newly launched NYC Public Safety account on Citizen will provide notifications regarding public safety updates, weather emergencies, and major incidents tailored to a user’s neighborhood, ZIP code, or borough. This personalized approach aims to keep residents informed and prepared for any potential threats in their vicinity.
Citizen’s platform allows users to report safety concerns, share videos, and stream live footage within the app. With the ability to send immediate alerts to nearby mobile devices following a 911 call or user report, as well as offering a premium safety line, Citizen strives to enhance communication and response times during emergencies.
Law enforcement can access information on Citizen with a warrant, and in emergency situations, they can obtain data promptly. Originally launched as “Vigilante” in 2016 but rebranded as Citizen, the app has faced criticism for potentially instigating fear in communities. Despite its controversial history, Citizen continues to evolve and adapt to enhance public safety measures.