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Silicon Flash > Blog > AI > Growing Savings: How ScottsMiracle-Gro Used AI to Cut Costs by $150M
AI

Growing Savings: How ScottsMiracle-Gro Used AI to Cut Costs by $150M

Published October 11, 2025 By Juwan Chacko
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Growing Savings: How ScottsMiracle-Gro Used AI to Cut Costs by 0M
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Summary:
1. ScottsMiracle-Gro, a company with a long history in horticulture, has embraced AI technology to revolutionize its operations.
2. A Silicon Valley veteran with a background in semiconductor manufacturing joined the company and led the charge in implementing AI solutions.
3. By mining corporate memory for valuable insights and building AI systems tailored to the unique needs of the industry, ScottsMiracle-Gro has achieved significant cost savings and improved customer service.

Article:
ScottsMiracle-Gro, a company deeply rooted in horticultural traditions, has undergone a remarkable transformation by embracing the power of artificial intelligence. Gone are the days of workers laboriously measuring compost piles with rulers; drones now glide effortlessly over the plants, utilizing advanced vision systems to calculate volumes in real time. This shift from manual labor to AI technology not only signifies increased efficiency but also marks a significant turning point in the company’s technological journey.

Leading this unexpected technological revolution is Nate Baxter, a Silicon Valley veteran with a background in semiconductor manufacturing. Initially hesitant to leave the tech industry, Baxter saw parallels between semiconductor operations and ScottsMiracle-Gro’s complex systems. Recognizing the untapped potential in the company’s centuries-old horticultural expertise, Baxter took on the challenge of digitizing and leveraging this wealth of knowledge to drive innovation and growth.

One of the key initiatives Baxter implemented was restructuring the company’s organizational setup, breaking down functional silos and empowering general managers to take ownership of technology implementation within their domains. This hybrid approach, combining centralized expertise with distributed accountability, paved the way for the successful integration of AI solutions across the company’s operations.

To harness the wealth of legacy knowledge embedded within the company, ScottsMiracle-Gro embarked on what Fausto Fleites, VP of Data Intelligence, calls “archaeological work.” The team meticulously excavated decades of business logic and research, converting them into AI-ready datasets. Through systematic knowledge management and the deployment of AI bots, the company streamlined its information repositories and paved the way for the development of advanced AI systems that truly understand the nuances of fertilizer products.

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From using drones for inventory management to implementing demand forecasting models that analyze a myriad of factors, ScottsMiracle-Gro has truly embraced AI technology across its enterprise. By leveraging its deep domain knowledge and combining it with cutting-edge AI solutions, the company has achieved significant cost savings, improved customer service response times, and positioned itself as a leader in an industry not traditionally associated with technological innovation. Summary:
1. ScottsMiracle-Gro reallocated resources to drive positive quarterly results, shifting marketing and field sales resources based on demand.
2. Consumer Services improved with the implementation of AI agents processing emails and drafting responses quickly, leading to better response quality.
3. The company’s focus on explainable AI, partnerships with tech companies, and talent recruitment strategy have helped them compete effectively in the AI space.

Article:
In a strategic move to boost quarterly results, ScottsMiracle-Gro made significant changes in resource allocation, shifting marketing and field sales resources based on demand. This flexibility allowed the company to adapt quickly to regional needs and maximize opportunities for growth. Additionally, the implementation of AI agents in Consumer Services streamlined email processing, reducing draft times and improving response quality. This innovative approach not only enhanced customer service but also increased efficiency within the organization.

ScottsMiracle-Gro’s emphasis on explainable AI has set them apart in the industry, with a focus on transparency and accountability in their forecasting models. By using SHAP to create dashboards that break down each prediction, the company can clearly show how various factors contribute to their forecasts. This level of transparency has enabled them to make informed decisions on resource allocation, moving from quarterly to weekly cycles for more effective planning.

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By adopting a startup mentality, ScottsMiracle-Gro has been able to compete effectively in the AI space, leveraging partnerships with tech companies like Google Vertex AI and Sierra.ai. This ecosystem approach has allowed them to access cutting-edge technology while maintaining a lean internal team focused on driving impact. Their recruitment strategy, offering engineers the opportunity to work on transformative AI applications with immediate business impact, has attracted top talent from big tech companies.

While not every pilot has been successful, ScottsMiracle-Gro remains committed to innovation and learning from setbacks. Their long-term roadmap includes plans for a “gardening sommelier” mobile app and exploring agent-to-agent communication for seamless interactions with retail partners. By combining their 150 years of horticultural expertise with advanced AI technology, the company continues to stay ahead of the curve in the industry.

In conclusion, ScottsMiracle-Gro’s transformation serves as a valuable lesson for traditional industries looking to adopt AI technology. By leveraging proprietary domain knowledge and making AI a business imperative, the company has achieved significant success without chasing the latest AI models. Their focus on data as a competitive edge and a commitment to delivering immediate, measurable impact have positioned them as a leader in the AI space. For companies looking to integrate AI into their operations, ScottsMiracle-Gro’s approach offers a clear roadmap for success. Summary:
1. The blog discusses the importance of self-care and mental well-being in today’s fast-paced world.
2. It emphasizes the need to prioritize self-care activities such as exercise, meditation, and healthy eating.
3. The blog also provides tips on how to incorporate self-care practices into daily routines for better mental health.

Article:

In today’s society, where we are constantly bombarded with responsibilities and pressures, it is crucial to prioritize self-care and mental well-being. Taking care of ourselves should not be seen as a luxury, but rather as a necessity for our overall health and happiness. This means making time for activities that nourish our mind, body, and soul.

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One of the key aspects of self-care is incorporating regular exercise into our routine. Exercise not only helps to keep our bodies healthy and strong, but it also has numerous mental health benefits. Physical activity releases endorphins, which are known as the “feel-good” hormones, and can help reduce stress and anxiety. Whether it’s going for a run, taking a yoga class, or simply going for a walk in nature, finding an exercise routine that works for you is essential for maintaining good mental health.

Another important aspect of self-care is practicing mindfulness and meditation. Taking time to quiet the mind and focus on the present moment can have a profound impact on our mental well-being. Mindfulness can help us to reduce stress, improve our concentration, and cultivate a greater sense of inner peace. By incorporating meditation into our daily routine, we can better manage our emotions and react more calmly to the challenges life throws our way.

Lastly, nourishing our bodies with healthy, nutritious foods is another crucial component of self-care. Eating a balanced diet rich in fruits, vegetables, whole grains, and lean proteins can not only improve our physical health but also boost our mood and energy levels. When we fuel our bodies with the right nutrients, we are better equipped to handle the demands of daily life and maintain a positive outlook.

In conclusion, prioritizing self-care and mental well-being is essential for living a fulfilling and balanced life. By incorporating activities such as exercise, mindfulness, and healthy eating into our daily routines, we can better manage stress, improve our mental health, and ultimately, lead happier and more fulfilling lives. Remember, taking care of yourself is not selfish – it is necessary for your overall well-being.

TAGGED: 150M, Costs, cut, growing, Savings, ScottsMiracleGro
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