Tag: service

Comparing Data Center as a Service and Colocation: Understanding the Key Similarities and Differences

Data Center as a Service (DCaaS) and colocation offer a valuable advantage to organizations by allowing them to

DoorDash Takes a Stand Against Seattle’s Driver Deactivation Law and Introduces Additional Service Fees

DoorDash has announced a price increase in delivery fees for customers in Seattle due to new regulations passed

VMware by Broadcom: Enhancements in Product, Service, and Support

Broadcom’s CEO, Hock Tan, emphasized the importance of private cloud and private AI at the recent VMware Explore

Unveiling OpenAI’s Revolutionary Customer Service Agent Framework: A Deep Dive into Its Enterprise Growth Strategy

Summary: 1. OpenAI has released a new open-source demo showcasing how to build intelligent AI agents using the

Massive Google Cloud Outage Causes Widespread Service Disruption for 7+ Hours

In 2025, the focus on system resilience is more critical than ever. According to Spencer Kimball, CEO &

Cato Networks Unleashes Private PoP for Seamless SASE Delivery for Service Providers

Summary: 1. Cato Networks has introduced Cato Private PoP, a groundbreaking solution that enables service providers to offer

Revolutionizing Transportation: Uber Announces Driverless Taxi Service Coming to London in 2022

Ride-sharing company Uber is set to introduce self-driving taxis in London in the coming year as part of

Kyndryl and AWS Collaborate to Launch Cutting-Edge AI-Powered Mainframe Migration Service

Summary: Kyndryl is partnering with AWS to utilize agentic AI technology for integrating or migrating mainframe applications to

Accelerating Service Delivery: Oracle Enhances Lyntia’s OSS Automation

Summary: 1. Lyntia Networks is upgrading its operational support systems using Oracle's cloud-native communications technology to automate service

Troubleshooting iPhone Service Issues and Identifying Blacklisted Phones

True anecdote. Just last month, my teenage stepson accidentally dropped a hefty 25kg weight on his iPhone XR,

Revolutionizing Customer Service: Solidroad Secures $6.5M to Integrate AI Coaching

Summary: 1. Solidroad, an AI startup, secures $6.5 million in seed funding to enhance its platform for training

The Future of Customer Service: AI’s Impact on Banking

In today's banking landscape, the focus is on leveraging AI solutions to enhance customer experiences subtly, as highlighted