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Silicon Flash > Blog > Global Market > The Hidden Costs of Outages: Why Resilience is Essential
Global Market

The Hidden Costs of Outages: Why Resilience is Essential

Published November 6, 2025 By Juwan Chacko
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4 Min Read
The Hidden Costs of Outages: Why Resilience is Essential
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Summary:
1. Warren Aw, Chief Commercial Officer at Epsilon Telecommunications, emphasizes the importance of colocation with redundancy and multi-cloud access for protecting revenue and customer trust.
2. Legacy infrastructure struggles to meet the demands of modern connectivity, risking downtime and inefficiencies that harm businesses.
3. Colocation offers a strategic solution for businesses to enhance resilience, improve connectivity, and stay competitive in the digital economy.

Rewritten Article:

In today’s fast-paced digital landscape, ensuring uninterrupted availability of products and services is crucial for both enterprises and their customers. The need for rapid speeds and constant network uptime has never been higher, with remote working, financial transactions, cloud access, and streaming services becoming integral parts of daily life for many individuals. Warren Aw, Chief Commercial Officer at Epsilon Telecommunications, advocates for the adoption of colocation with built-in redundancy and simplified multi-cloud access as a smarter way to safeguard revenue and customer trust.

Despite the increasing reliance on seamless connectivity, many organizations still rely on outdated infrastructure that struggles to keep up with the demands of today’s end users. Legacy environments face challenges such as explosive data growth, AI requirements, and the complexities of cloud-first applications, leading to power limitations, infrastructure strain, and inconsistent service levels. This gap between needs and infrastructure capabilities poses a significant risk for businesses, as even a single hour of network disruption can result in financial losses exceeding $300,000.

Colocation emerges as a strategic enabler for businesses looking to enhance their resilience and connectivity. Purpose-built facilities equipped with advanced technology, including robust power backup and enhanced security measures, offer levels of reliability that are often unattainable in-house. Dual-site access provides an additional layer of resiliency by ensuring built-in redundancy. By colocating workloads in two geographically separate but interconnected sites, organizations can maintain service availability even in the face of site failures.

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Maximizing the value of IT infrastructure investments is essential for staying ahead of the competition. High-capacity networking through carrier-neutral facilities allows for direct connections to other clouds, carriers, and partners, streamlining operations and cutting costs. Colocation not only improves resilience and maximizes uptime but also supports real-time applications and data-heavy workloads, enabling businesses to expand globally and adapt to market opportunities quickly.

Investing in robust colocation and high-performance networking is not just about upgrading infrastructure; it’s about empowering customers and partners to thrive in the digital economy. By offering resilient and scalable connectivity, service providers can differentiate their offerings, attract high-value enterprise clients, and create new revenue streams based on reliability and performance. In a constantly evolving landscape, organizations that prioritize resilient, future-proof connectivity will build trust with end users and gain a competitive edge in the market.

Colocation is no longer just a utility; it’s a strategic enabler designed to meet the data demands of the modern digital economy. For both providers and enterprises, investing in advanced connectivity and digital infrastructure resilience is essential for long-term success.

TAGGED: Costs, Essential, hidden, Outages, Resilience
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